Non-Emergency Medical Transportation · Black Hills Region, SD
Comfort. Dignity. Reliability.
Professional non-emergency medical transportation serving patients, families, and care facilities across the Black Hills Region — 24 hours a day, 7 days a week.
(605) 205-1235 Available 24 / 7 · Call to BookSafe, comfortable, and on-time transport for medical appointments, procedures, airport travel, and more — serving ambulatory patients and wheelchair users across the Black Hills Region.
Door-to-door rides for ambulatory patients to medical appointments, specialist visits, dialysis, and therapy sessions. Climate-controlled, comfortable vehicles with trained drivers.
Secure wheelchair tie-downs and trained drivers ensure safe, dignified transport for wheelchair users — because every patient deserves the same quality of care, every ride.
Your driver stays on-site during your appointment and brings you home when you're ready. Ideal for outpatient surgery, sedation procedures, colonoscopies, and dialysis — no need to burden family or rely on rideshare.
Reliable transport to and from Rapid City Regional Airport (RAP) and connections beyond — including long-distance trips to Rapid City specialists from surrounding rural communities. Call for regional and extended routes.
We partner with discharge planners and social workers to coordinate recurring transport schedules — reducing no-shows, supporting patient outcomes, and keeping your operations running smoothly.
Late-night discharges and last-minute scheduling are no problem. One call connects you with a live dispatcher — any hour, any day, including weekends and holidays.
A fine sapphire is evaluated on four qualities: Color, Clarity, Cut, and Carat. We built our entire operation around what those qualities mean when applied to human care.
A sapphire's color is its truest identity — consistent and undeniable in any light. We bring that same consistency to every ride: honest pricing, no hidden fees, no surprises.
A sapphire's cut is the craftsman's judgment — the decisions that reveal its brilliance. Our drivers bring that same trained, thoughtful judgment to every patient interaction.
A gem free of inclusions. A service free of confusion. Pre-trip confirmations, ETA updates, and live dispatch so patients, families, and facilities always know exactly where we are.
Carat reflects substance — what a stone carries. We carry what matters most: the trust of patients who depend on us. 24/7, 365 days a year, on holidays, weekends, and late nights.
Real experiences from patients, families, and care facilities across the Black Hills Region.
The driver was on time, professional, and genuinely kind to my mother. She felt safe and comfortable the entire ride. This is exactly the service our family needed.
— Family Member Rapid City, SDWe use BHS Sapphire for recurring patient transport and they have never let us down. Reliable, communicative, and the drivers treat our residents with dignity every single time.
— Discharge Coordinator Assisted Living Facility, Black Hills RegionI travel for dialysis three times a week. Having a driver I trust makes the whole experience so much less stressful. I can't imagine going back to relying on family for every trip.
— Dialysis Patient Sturgis, SDHave a great experience? Leave us a Google review →
We didn't start a generic transportation company. We started one specifically for the people and geography of the Black Hills — because no one else was doing it right.
Patients in Haakon, Jackson, and Oglala Lakota counties face 60–90 minute drives just to reach specialist care in Rapid City — with no reliable transport option. We're changing that. A missed ride shouldn't mean a missed appointment.
The Black Hills is home to Sturgis Rally, national park tourism, Deadwood, and major events that draw hundreds of thousands of visitors. When the region surges, medical transport needs surge with it. We're built to handle it.
A locally-owned operator who answers the phone at 2am is fundamentally different from a national dispatch service. We live and work in the Black Hills. Your ride isn't a ticket in a queue — it's a neighbor helping a neighbor.
Black Hills Sapphire Transportation LLC is a locally owned non-emergency medical transportation company serving the Black Hills Region of South Dakota. We founded this company with one goal: to ensure that distance and mobility challenges never stand between a patient and the care they need.
Whether you're a healthcare facility coordinating patient logistics, a family navigating a loved one's ongoing treatment schedule, or an individual who needs a reliable ride — we are your partner.
Our uniformed drivers, clean vehicles, and commitment to punctuality reflect the same care and precision that defines a fine sapphire: integrity in every facet.
Around-the-clock availability
Counties served across the Black Hills
Blackout dates or holidays off
Dedicated to patient dignity & comfort
We work directly with assisted living communities, nursing homes, hospitals, dialysis centers, and clinics to make patient transport seamless.
Coordinating transport for multiple patients? Call us to discuss volume scheduling, priority access, and direct billing options tailored to your facility's needs.
(605) 205-1235 Info@BHSapphireTransport.com Submit a Transport RequestWe currently serve patients across nine South Dakota counties, with plans to expand as we grow.
Our service area spans a large geographic region of western South Dakota — from Spearfish and Sturgis in the north to Hot Springs in the south, and from Rapid City through the Black Hills, the Badlands corridor, and surrounding prairie communities.
Long-distance trips to Rapid City specialists from surrounding rural communities are available. Call us to discuss routes outside the standard service area.
We keep payment simple and transparent. Private pay is accepted now, with Medicaid and Medicare enrollment in progress.
Tap any question for the answer. Still have questions? Call us any time at (605) 205-1235.
Fill Out the Form
Enter your rider information and trip details. Fields marked with * are required. Optional fields can be left blank — they'll appear as n/a in your request so nothing is missed.
Preview Your Route
Once you enter your pickup and drop-off addresses, an interactive map will appear showing your route, estimated distance, and drive time — so you can confirm everything looks right before submitting.
Watch for Yellow Alerts
If your mobility device selection doesn't match your service type (for example, selecting a wheelchair but booking Ambulatory Transport), a yellow notice will appear. Review and confirm the correct service type before continuing — the form will not submit until it's resolved.
Get a Copy of Your Request
Enter your email address in the Rider Information section and a copy of your completed request will be sent directly to you — so you have a record of everything you submitted.
Submit & Confirmation
Click Submit Ride Request. The button will change to ✅ Request Submitted confirming we've received your booking. Need to schedule another trip? Click Submit Another Request to start a fresh form instantly.
We'll Contact You Within 2 Hours
Our team will call or email to confirm your booking and provide a fare estimate. Please allow 24–48 hours advance notice so we can ensure the right vehicle and driver are ready for you.
Need a ride today? At the casino? Hospital discharge?
Skip the form and call us directly at (605) 205-1235. Same-day requests, after-hours pickups, and unplanned situations are handled by phone — we're always live.
All trips include a base fee plus a per-mile rate. Surcharges apply for after-hours (7pm–7am), weekends, and holidays. A fare estimate is provided before every pickup — no surprises.
Payment: Private pay accepted. Medicaid & Medicare enrollment in progress.
Available 24 hours a day · 7 days a week · 365 days a year
(605) 205-1235
24 / 7 · Always Open
The Black Hills Region