Every BHS Transportation quote is built from a clear set of factors — and you'll know the estimate before you confirm.
No hidden fees · No surprises
Every BHS Transportation quote is shaped by a handful of straightforward factors. Here's exactly what we look at — and why.
Ambulatory transport and wheelchair-accessible transport require different vehicles and equipment, which is the largest driver of cost.
Your base rate covers the first portion of your trip. Additional miles beyond that are billed at a flat per-mile rate. In the Black Hills, distances vary widely — Rapid City to Hot Springs is a very different trip than Rapid City to Spearfish.
Curb-to-curb is our baseline — your driver meets you at the door of your vehicle. Door-to-door means your driver assists you between the vehicle and your building entrance. Each step up adds driver time and care.
Standard rates apply Monday through Friday, 8 AM – 6 PM. Rides outside those hours — early mornings, evenings, weekends, and holidays — carry a surcharge to reflect additional scheduling and staffing requirements.
If your driver waits during your appointment — for a procedure, exam, or therapy session — wait time is billed in 15-minute increments after a 15-minute grace period. Scheduling a "will call" return avoids wait time charges entirely.
Up to 2 companions — a family member, caregiver, or escort — may travel alongside you at a flat per-person rate. Passenger count must be confirmed at booking so we can assign the right vehicle.
These are estimates, not fixed prices. Your final quote is confirmed before your ride and depends on the factors above. We will never charge more than your quoted amount without discussing it with you first.
| Service | Base Rate Estimate | Per Mile (beyond base) | Typical Local Trip |
|---|---|---|---|
| Ambulatory Minimal Assist For riders who walk independently or with minimal assistance. | $50 – $65 Covers approx. first 10 miles | $3.00 / mi Applied beyond base distance | $80 – $95 Estimated 15-mile one-way trip |
| Wheelchair Wheelchair-Accessible Transport ADA-compliant van with hydraulic lift. For riders who use a manual or power wheelchair. | $75 – $95 Covers approx. first 10 miles | $3.50 / mi Applied beyond base distance | $105 – $135 Estimated 15-mile one-way trip |
| Long Distance 50+ Miles Trips to Custer, Hot Springs, Spearfish, and beyond the Black Hills region. Priced by route. | Custom quote — call (605) 205-1235 for an estimate on longer routes. | ||
Rates reflect private-pay, self-pay pricing for the Black Hills Region of South Dakota. Insurance and Medicaid coverage may apply — see our FAQ for details. All rates are subject to change; the rate confirmed at booking is the rate you pay.
If you have recurring appointments — dialysis three times a week, weekly physical therapy, regular specialist visits — you shouldn't be paying one-off rates every time. Talk to us about a standing schedule and we'll work out a rate that reflects your commitment and ours.
Tell us your appointment schedule and we'll put together a standing ride plan with rate details before you commit to anything.
Or submit a ride request →We ask for as much notice as possible so we can free up your slot for another rider who needs it. Here's how cancellations are handled.
| Notice given before pickup | Cancellation fee | Status |
|---|---|---|
| 12 or more hours | No charge | ✓ No fee |
| 2 to 12 hours | 50% of quoted fare | ⚠ Partial charge |
| Under 2 hours | Full quoted fare | ✗ Full charge |
| No-show (driver dispatched, no contact) | Full quoted fare | ✗ Full charge |
Minimum cancellation charge: $50. Cancellations due to a documented medical emergency or hospitalization are reviewed case-by-case — please call us as soon as possible. To cancel or reschedule, call (605) 205-1235 — do not email for time-sensitive cancellations.